Consumer Rights Act 2015 – Quick Guide & Resources

Ever bought something that turned out to be a lemon? The Consumer Rights Act 2015 is the law that backs you up when that happens in the UK. It spells out what you can expect from a seller, what counts as a fault, and how you can get a repair, replacement, or refund without endless hassle.

What the Act Gives You

First off, the Act covers goods, digital content and services. If a product isn’t of satisfactory quality, isn’t as described, or doesn’t do what it’s supposed to, you’ve got the right to a remedy. For most faults, you have 30 days from the day you receive the item to demand a full refund. After that, you can still ask for a repair or replacement, and if those don’t work, a partial or full refund is on the table.

Digital stuff—like apps, games, or streaming services—gets the same treatment. If the download is corrupted or doesn’t work as advertised, you can request a fix or a price reduction. Services, like a plumber or a trainer, must be performed with reasonable care and skill. If they fall short, you can ask for a repeat performance or a price cut.

One handy part of the law is the “right to reject.” It means you don’t have to argue about why the product is bad; you just say it isn’t satisfactory and ask for a refund within the 30‑day window. That saves you a lot of back‑and‑forth.

How to Use This Tag Page

All the articles tagged “Consumer Rights Act 2015” are collected right here. Need a simple rundown of the Act? Check out the post titled “India Code Consumer Protection Act: Everything You Need To Know in 2025.” While it focuses on India, the structure mirrors what you’ll see in the UK law, making it easy to compare.

If you’re dealing with a specific problem—say a landlord refusing to fix a faulty appliance—look at “Employer Not Paying Salary in India: Rights, Legal Steps & Solutions.” The steps for filing a complaint, gathering evidence, and sending a formal notice are similar across consumer and employment disputes.

For quick tips on how to write a complaint letter, the “Is LegalShield Really Worth the Cost?” article breaks down what to include, how to keep it short, and which legal jargon actually matters. Even though it reviews a service, the checklist works for any consumer claim.

Lastly, if you’re curious about penalties for ignoring the Act, the “What Happens If You Don't Follow the Consumer Rights Act? (NZ 2025 Guide)” explains what courts can do when a business breaks the rules. The same principles apply in the UK: fines, orders to repair, or even compensation for loss.

So, whether you’re a first‑time buyer or a seasoned shopper, this tag page is your one‑stop hub for everything the Consumer Rights Act 2015 covers. Browse the posts, pick the ones that match your issue, and you’ll have the knowledge you need to stand up for your rights.